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We’ve all been there… experienced bad customer service on the phone to an airline or had a cold meal whilst out at a restaurant. The temptation is that if the situation isn’t rectified, jump straight on to social media and let rip at the company in full view of the public…

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Georgia joined us for a two week placement. We’ve been delighted with her work whilst she was here. In her first industry placement, she has definitely proven her mettle! We asked her to write a short blog on her time at Squeak…

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You’ve probably heard by now that McDonald’s have withdrawn an advertisement having previously apologised for the “upset” it has caused. I first saw the advert on Sunday at home sat in my living room. Halfway through the advert it became quite clear that the boy featured was questioning his Mum in order to find something he has in common with his deceased father. The advert first appears quite touching and the it was only in the final...

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